Terms of Service

1. Acceptance of the Terms

By installing, connecting, or using LightLead, the User confirms that they have read and accepted these Terms in full. If you disagree with any provision, you must stop using the service.

2. The Service and the Supplier

LightLead provides tools for exporting, aggregating, and analyzing data from ad platforms, CRM systems, and other integrations into Google Sheets™, as well as notifications, automations, and AI Insights.

The service supplier is sole proprietor ABDURRAKHMAN ABBOEZITOVICH OZD OEV. Supplier details and the official contact channel for legal notices are listed at the end of this page.

3. Digital Nature of the Service

LightLead is provided exclusively in digital form. No physical goods are shipped.

Access to paid features is granted after successful payment confirmation by the payment provider and remains active for the paid period unless otherwise stated in the plan or required by applicable law.

4. User Obligations and Acceptable Use

The User may use the service for personal or business purposes according to the selected plan and must use it lawfully.

• maintain lawful access to connected ad accounts, CRM systems, and other data sources;
• pay applicable plan fees and charges on time;
• keep credentials, tokens, and API keys confidential;
• not bypass limits, billing logic, technical restrictions, or security measures;
• not use the service for spam, malicious code, automated attacks, abuse, or unauthorized access to third-party data;
• not upload or process data through the service unless the User has a lawful basis to do so.

5. Integrations and Third-Party Services

LightLead relies on third-party platforms and APIs, including Google™, Meta, TikTok Ads, CRM systems, Telegram, WayForPay, AI providers, and other integrations. Availability and performance may depend on the policies, limits, and technical condition of those third-party services.

The Supplier is not responsible for third-party actions, API changes, access restrictions, account suspensions, pricing changes, policy changes, limits, or removed functionality.

6. Plans, Billing, and Auto-Renewal

Pricing, included features, limits, billing periods, and renewal conditions may be shown in the product, on the website, or in a separate commercial offer.

Payments are processed through WayForPay or another available payment method shown at checkout. The User agrees that payment processing is also governed by the payment provider’s own rules and terms.

• by activating a paid plan, the User agrees to the corresponding billing and charging terms;
• if a plan renews automatically, cancellation stops future renewals only and does not cancel the current paid period;
• if plan limits are materially exceeded, the Supplier may restrict functionality, suggest a plan change, or apply additional charges where this is clearly stated in the plan.

7. Cancellation and Refunds

The User may cancel auto-renewal at any time through the service interface or by contacting support. Cancellation prevents future charges but does not reverse the already paid period.

Refunds, exceptions, and the way they are processed are governed by the Refund Policy, the relevant plan terms, and mandatory applicable law.

8. Service Availability and Limitation of Liability

The service is provided on an “AS IS” and “as available” basis to the maximum extent permitted by applicable law. The Supplier does not guarantee that the service will satisfy every expectation, be uninterrupted, error-free, or compatible with every third-party platform or use case.

• the Supplier does not guarantee the absence of discrepancies between ad platform data, CRM data, and Google Sheets™ data due to synchronization, attribution, processing delays, or API changes;
• the Supplier is not responsible for ad account restrictions, third-party sanctions, or business decisions made by the User based on service analytics;
• to the extent permitted by law, the Supplier is not liable for indirect, incidental, punitive, or consequential damages, loss of profit, loss of data, or reputational harm;
• the User is solely responsible for backing up critical data before using the service.

9. Suspension and Termination

The Supplier may restrict, suspend, or terminate access to the service in full or in part if the User violates these Terms, abuses the service, creates security risks, infringes third-party rights, or uses the service unlawfully.

Stopping the use of the service does not release the User from obligations that arose before such termination, including obligations to pay for services already provided.

10. Intellectual Property

All rights to LightLead, including source code, interfaces, design, databases, report structures, visual elements, trademarks, documentation, and other service materials, belong to the Supplier or are used lawfully.

The User receives a limited, non-exclusive, non-transferable right to use the service only for its intended purpose. Use of the service does not transfer any intellectual property rights in LightLead.

11. Personal Data and Roles of the Parties

With respect to personal data that the User uploads, connects, or processes through LightLead from their own ad platforms, CRM systems, and other sources, the User generally determines the purpose and scope of such processing.

LightLead processes such data only to the extent necessary for service operation, reports, synchronization, support, security, and other technical product functions. More details are described in the Privacy Policy.

12. Governing Law and Changes

These Terms are governed by the laws of Ukraine. Disputes arising from these Terms shall be resolved by the competent courts of Ukraine at the Supplier’s registration address, unless otherwise required by mandatory applicable law.

The Supplier may change the service, interfaces, integrations, pricing, limits, and these Terms. An updated version becomes effective once published at the current page URL unless a different date is stated. Continued use of the service after the effective date means acceptance of the updated Terms.

13. Contacts and Supplier Details

For service usage questions, pricing, data deletion, refunds, and other legal notices, please email [email protected]. Telegram may be used for operational support, but it does not replace the official email channel for legal communications.

• Supplier: Sole proprietor ABDURRAKHMAN ABBOEZITOVICH OZD OEV
• Tax ID (RNOKPP / DRFO): 3560015636
• Legal address: Ukraine, 08147, Kyiv region, Kyiv-Sviatoshyn district, Sofiivska Borshchahivka village, Soborna street, building 126/13, apartment 106
• Actual address: Ukraine, 08147, Kyiv region, Kyiv-Sviatoshyn district, Sofiivska Borshchahivka village, Soborna street, building 126/13, apartment 106
• Official email: [email protected]